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Terms & Conditions

Privacy Act Statement:

Your information will be used to fulfill your order for Element Electric Inc. products and services. Collection is authorized by 39 U.S.C. 401, 403, & 404. Providing the information is voluntary, but if not provided, we may be unable to process your request. We do not disclose your information to third parties without your consent, except to facilitate the transaction, to act on your behalf or request, or as legally required. This includes the following limited circumstances: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to entities, including law enforcement, as required by law or in legal proceedings; and to contractors and other entities aiding us to fulfill the service (service providers); to domestic and international customs pursuant to federal law and agreements; and to other governmental entities with authority over exportation.

 

Return policy:

All sales are final. Items sold by Element Electric Inc. are supported by the manufacturers. In the unlikely event an item appears to be defective, please contact the customer support network specific to the manufacturer to have it serviced under warranty.

 

Shipping Policy:

Element Electric Inc. Strives to ship your order as quickly as possible. Stock orders will be shipped in standard shipping times which are 2 - 3 working days. However, standard shipping times are not guarantees or promises that a product will ship on a specific day. If you wish to find out the expected date of shipment on a particular item or order, please email us at Sales@elementelectric.com for more information.

Our primary carrier is United States Parcel Service (USPS), however; we are willing to work with other carriers upon direct request. We will not ship to a post office box.

Please review our shipping options and policies, and plan your purchases accordingly. Due to special package requirements we may not be able to ship products to certain areas or may be constrained on our shipping options.

Rerouting
Packages cannot be rerouted once shipped for customer security and logistical reasons.

Special Shipping Offers
Special shipping offers may supersede these policies.